Company Name: HCL
Qualification: BE,B.Tech
Experience : 2013,2014 Freshers
Job Location: Bangalore, Chennai
Job Role: Graduate Engineer Trainee
Salary : 1.80 LPA
Industry: IT
Job Description:
Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT
Infrastructure components for customers end users
Identify, evaluate and prioritize customer problems and escalations
Participate in on-going training and departmental development
Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support
Eligibility Criteria:
2013/2014 B.tech/BE/ (Branches – EEE, CS, IT, ECE, E&I)/BCA/BSc/MCA
50% throughout in academics
No standing arrears
Willing to relocate anywhere in India/Abroad
Willing to sign the Service Agreement as applicable
Willing to work in 24*7 environment
HCL Off Campus Details:
Off Campus Date: 31st January 2014
Interview Time: 9 AM 10 AM
Apply Here: Click Here
Interview Venue:
AMC Engineering college
18th Bannerghatta Road, Kalkere
Bangalore-560083.
Experience : 2013,2014 Freshers
Job Location: Bangalore, Chennai
Job Role: Graduate Engineer Trainee
Salary : 1.80 LPA
Industry: IT
Job Description:
Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions
Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any)
Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT
Infrastructure components for customers end users
Identify, evaluate and prioritize customer problems and escalations
Participate in on-going training and departmental development
Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support
Eligibility Criteria:
2013/2014 B.tech/BE/ (Branches – EEE, CS, IT, ECE, E&I)/BCA/BSc/MCA
50% throughout in academics
No standing arrears
Willing to relocate anywhere in India/Abroad
Willing to sign the Service Agreement as applicable
Willing to work in 24*7 environment
HCL Off Campus Details:
Off Campus Date: 31st January 2014
Interview Time: 9 AM 10 AM
Apply Here: Click Here
Interview Venue:
AMC Engineering college
18th Bannerghatta Road, Kalkere
Bangalore-560083.
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